Want to begin collecting user feedback from your website's visitors...but not sure how to actually start asking them for feedback?
It's a tough thing - you know that "asking" is important because it gives you valuable information about how people experience your website. But at the same time, it can be hard to know which questions will get you answers that are actually meaningful.
That pain point is why we decided to create this guide with 18+ website survey questions examples that you can use to start generating meaningful insights from your visitors.
Beyond that, we'll also share some tips for where and when to display your website feedback survey, as well as some tools that you can use to start putting these survey question ideas into action.
Blogging isn’t always as easy as it’s pictured. And with over 30 million bloggers in the US alone, building your audience from scratch appears to be among the most challenging parts. But what does the process of building an audience consist of? Technically, your job is to drive traffic to your website, grab your visitors’ attention, and convert them into subscribers.
Today we’re sharing a roundup of 7 best WordPress plugins for blogs that will help you with each of these steps. We’ll speak about how to easily optimize a website for better search rankings, how to increase user engagement, and how to build your main asset – a list of email subscribers.
And since email list building has been such a trending topic in 2018, let’s start with this one.
When you want an easy way to add functionality to your WordPress site, WordPress widgets are there to the rescue!
Without requiring any special knowledge, WordPress widgets let you add all kinds of cool functionality to various parts of your WordPress site. From a list of your most popular posts to a survey of your visitors, there’s a widget that can do it for you.
In this post, we’re going to cover all types of widgets that you can use with your WordPress site, including:
Dedicated WordPress widgets that you can use via your theme’s widget areas (like your sidebar, and sometimes your footer)
Generic widgets that you can use to add content to other areas of your WordPress site, like a notification bar or a slide-in.
And as a bonus, you can also use many of these widgets with a page builder plugin like Elementor or SiteOrigin for even more flexibility.
Basically, widgets aren’t just for sidebars anymore! You’ll be able to put helpful widgets pretty much anywhere on your WordPress site.
Let’s dive into the 12 best WordPress widgets in 2019.
Smart business owners know that customers and non-customers can be a source of vital feedback on their products, branding, customer service, and more. Though your business’s Yelp page or social media replies can be a helpful source of feedback, customers rarely use those platforms to offer focused feedback on specific aspects of your company’s operations. That’s where surveys come in handy.
Talking directly to your customers or target market can be invaluable for your business. When designed and disseminated effectively, even the simplest surveys can add a lot of value and used in a number of ways.
If you haven’t started using surveys to speak to your customers, here’s why you should start:
You are spending a lot of effort (and money) to get more traffic, but many people will just look around for less than a minute and leave your website to never come back. That's OK. Expecting to turn all these visits into conversions would be a bit unrealistic. And yet, there are proven ways to convert at least some of those people who were about to bounce off. In this post, we’ll show you how to do that with the help of GetSiteControl app. Not only will you be able to lower your website’s bounce rate, but you may also increase conversions.
So, what’s a bounce rate?
A bounce happens when a visitor arrives on your website, views the landing page only and leaves without any interaction with the page. The percentage of such visits is called bounce rate. There may be various reasons for a website to have a high bounce rate. Typically, it means that visitors do not find what they are looking for. In other words, your content or your offer haven’t met their expectations.
You’ll find many articles on the web describing dozens of tactics to reduce your website’s bounce rate. Thinking about the purpose of the page is the key, which means you should provide relevant content and make it easy for your visitors to find what they are looking for – be it organic or paid traffic. For the purpose of this article, let us assume that the design, the loading speed, and the copy of your landing pages are great, and you are constantly improving every aspect.
Still, a certain number of visitors will leave. Some of them are probably not even your target audience. But others can easily be your potential customers who just haven’t noticed the best part of your offer. These people might need a tiny nudge and one more convincing reason to stay and give your webpage a second look.
So why not make an attempt to convert them before they leave?
Here comes the bounce form
Or a bounce widget – that’s what we call it at GetSiteControl. Technically, it’s an exit-intent popup, and it’s displayed exactly at the moment when your website visitors are about to leave the website.
If you’re wondering how it works, there’s no mystery. An advanced app technology tracks every visitor’s mouse movements, and once they head over to the “Close” or “Back” buttons, a popup is triggered and displayed right before they leave a page.
You've probably noticed how it seems like every single website you visit nowadays includes some notification about using cookies. Now you might be wondering...does my site need one of those cookie consent notices? And if so, how can I actually create a cookie banner for my site?
The answer to the first question is "probably". And as for the second question, that's what this post is all about!
In the rest of this post, you'll get a quick primer on whether or not your site actually needs a cookie consent banner. Then, we'll share a step-by-step tutorial for how you can use a free tool to create a cookie consent banner for your site without needing to have any special knowledge.
What Type Of Websites Need A Cookie Banner, Anyway?
If your website receives visitors from the European Union, you probably need a cookie consent banner if you want to stay on the good side of European Union regulations.
That's technically not every single website, but with the popularity of tools like Google Analytics, Facebook Pixel, social media share buttons, and others, there's a fairly good chance that your website uses at least some tracking cookies.
So in practice, most sites that receive visitors from the European Union need a cookie consent banner. And in this global world, that's most sites - period.
So...long story short...you probably need a cookie consent banner if you want to comply with the European Union's regulations!
Customer feedback is crucial. It helps reduce the guesswork and optimize the customer journey – which in its turn can increase your revenue by up to 15% according to McKinsey research.
Yet, many website owners are still reluctant to start collecting customer feedback. Some believe it’s pointless because too few people respond to feedback requests anyway. Others are only interested in the opinion of those who have converted. (But how do you find out why some people didn’t convert if you never ask?). Finally, there are entrepreneurs who fear that collecting feedback may be technically challenging.
The truth is, with no-code apps like GetSiteControl, interacting with website visitors becomes super-easy even for non-techies. You can add surveys and contact forms to the most important pages of your website – those, where you know a potential customer is supposed to make the decision. And once you start engaging with the audience at earlier stages of the funnel, even if just few of them care to respond, you’ll already get a better idea on which step might be the bottleneck.
So why wait?
In this post, we’ll show you how to easily collect customer feedback with zero coding knowledge, and provide a few examples of feedback widgets installed on real websites that will hopefully inspire you for creating one.
To start using GetSiteControl widgets, all you need is install the freemium plugin from the WordPress repository if your website is on WordPress.
And if you’re using any other platform, simply copy and paste a tiny code snippet to the code of your website. Don’t worry, you don’t have to understand coding, it’s a basic Ctrl+C, Ctrl+V action. Here is a short four-step instruction on how to do it in less than 2 minutes.
Now that we’ve sorted that out, here are 8 ideas on how to use website feedback widgets to learn what your audience thinks and wants.
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