Exciting news! We've just released a major update that many of our users have been waiting for.
You can now add multiple managers and multiple chat operators to your GetSiteControl account!
This new functionality makes GetSiteControl a great choice for owners of multiple websites and for bigger teams. Now you don't need to do all the work in your GetSiteControl account yourself, you can easily delegate these tasks to other members of your team. You can even assign different tasks to different people: let some of them handle live chats while others create widgets for new campaigns, deal with email marketing or conduct online surveys.
We are proud to announce the release of our new official WordPress plugin. It's already available for download from the WordPress Plugin directory.
It's a free plugin for WordPress that lets you easily install GetSiteControl widgets and display them on your website. The plugin adds GetSiteControl script into the code of your website so that you don't need to deal with code. After installing the plugin you will be able to create beautiful widgets and publish them on your website at once.
You still need to have a registered GetSiteControl account because you will manage your actual widgets from your GetSiteControl dashboard. However, the plugin makes the initial setup much easier. Don't worry, you can sign up for free right from your WordPress dashboard.
We have recently rolled out Live chat for website we hope you will find useful. The Chat widget can now display two statuses - one when the operator is online and the other when the operator is offline. So your website visitors will always know whether there is an operator online and available to chat.
Not everyone can provide 24/7 live chat service and not everyone needs to do it really, it all depends on the type of website you have. Now you can chat with your website visitors when you have time for it and configure a friendly custom message for when you don't.
If you are actively using GetSiteControl you might have noticed some of the new features already, but if you haven't, read on to find out about these recently added updates:
Campaign Monitor integration
Free custom colors
Survey welcome page
Mad Mimi, ActiveCampaign and Campaign Monitor
Three new integrations are now available. You can integrate your account with Mad Mimi, ActiveCampaign or Campaign Monitor. It means that all the email addresses collected with a Email subscription, Contact form or Website survey widget will be automatically sent to the selected service and added to the mailing list you specify. So, if you are using any of these three services for email marketing we highly recommend setting up automatic export of the data collected with your GetSiteControl widgets. If you need help with setting it up, check these guides for step-by-step instructions:
It's been a little while since our last update but that’s because we've been working hard to bring you a brand new widget. The seventh GetSiteControl tool is called Chat widget and it’s a live chat for your website!
With this new widget you can chat with your website visitors in real time. Live chat is a great engagement booster. You can help your existing customers and prospects instantly solve issues and find answers to their questions getting more happy customers and conversions as a result.
The Chat widget is included in the Free plan, so you can add a live chat to your website for free! If you don't yet have an account with us, create one, it will take less than a minute.
Today we would like to introduce a small feature that can have a large impact on your website appearance. Will you please look to the right now. Can you see something different about the Share buttons we are using? That's right, they are now different colors, each color being the native color of the social network.
You can change the color scheme of your own Follow and Share widgets in just one click: just open the necessary widget and check the check-box that says Use native colors of social networks. That's it, very easy.
It's totally up to you to decide which option better suits your website design. You can choose to use native social media colors because these colors are strongly associated with the corresponding social media sites, so it can help your website visitors find the necessary Follow or Share buttons faster. On the other hand, a custom color can be a better match to your website design and just suit its overall appearance better.
Adding social media buttons to your website is very easy, but if you need help with it you can always check these how-to guides:
We have just released an update that includes some brand new functionality - survey logic! - and some improvements to the mobile version of GetSiteControl widgets. We will talk about the changes in the mobile view in a minute, but first let's talk about survey logic.
What is survey logic?
In short, it's sending respondents through different paths in a survey based on the answer they select. 'Survey logic', also known as 'skip logic', 'conditional branching' or simply 'branching' is when you are asked 'Do you own a pet?' in the first question and depending on what you answer you will see different questions after it. If you answer 'Yes' you might be asked what kind of pet you own. And if you answer 'No' then you might be sent straight to the end of the survey, see a 'Thank you for participating' message and be free to go, because all other questions in this survey just do not apply to you. That's what survey logic is for, it allows you to ask the right questions to the right people.
A simple survey with no logic added is a linear set of questions in which questions go one after another and every respondent sees the same set of questions in the same order. With the help of survey logic you can create more than one path in a survey and make respondents see different number of questions or completely different sets of questions based on the answer they give.
We have just released a bunch of new features, big and small, which we hope will help you manage your website widgets easier. Read on to find out how to show a widget only on Sundays, schedule widgets to start and stop automatically and use UTM tags to target specific groups of website visitors.
New integrations with AWeber and Constant Contact
If you use AWeber or Constant Contact to send email campaigns you can now sync your Subscribe widget to either of these services. All the email addresses collected with your website opt-in form will be automatically sent to the necessary contact list.
Until recently you could only sync your Subscribe widget with MailChimp. The feature turned out to be useful and very popuplar among our users because it allows you to connect your opt-in form to a contact list once and have all the new subscribers automatically added to the list.
Obviously not everyone is using MailChimp for email campaigns. So we listened to what our users say and chose to add integrations with AWeber and Constant Contact. Are you using something else? Tell us about it so that we knew what to plan next!
Today we have a new feature to announce: A/B testing. It means, in a nutshell, that you can create two or more versions of the same widget and have them tested to see which one performs better. A/B tests have been a popular tool for quite some time now because they allow to precisely measure the effect the changes you make have on your sign-ups, downloads, registrations or purchases and use this data to implement only the changes that are sure to improve your site’s performance and increase conversions.
How it works
Let’s say you want to know whether a different call-to-action in your Signup popups will get you more subscribers. Or maybe you want to know where better to place your promotional floating bar - at the top of the page or at the bottom. There may be hundreds of examples, but it all comes down to whether or not the changes you are planning will improve your widget’s performance.
And so you create two versions of the same widget and add them to a test. Every website visitor will only see one version of the widget which will allow us to measure the performance of each of the versions. You can check test statistics any time on the dedicated A/B tests page and when you think that the collected data is enough to make a decision you can stop the test and deactivate the less successful variants in one click of a button.
We have just released a bunch of new useful features and most of them are based on the feedback we receive from our users! So if you have suggestions, feature requests or any other comments, please don't hesitate to share those with us. OK, here's what's new:
New mobile view
We have completely redesigned the responsive mobile widget view. If your website is responsive your popup widgets will no longer be minimized when viewed on mobile devices. They will still be displayed as popups and their size will be adjusted to fit smaller screens. Here are examples of how a Follow, Website survey and Email subscription popups will look like on a mobile device:
Bars, buttons and panels are now displayed in a minimized compact view when the site is opened on mobile devices.
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