The first update of the year we’d like to announce is a long-awaited integration between Live Chat widget and Slack. Those of you already using GetSiteControl live chat to communicate with the website visitors will now be able to manage conversations right in your Slack dashboards and respond to the incoming messages even on-the-go from its mobile app.
For those yet unfamiliar with Slack, it’s one of the most convenient team communication tools used by thousands of teams and millions of users worldwide. And if you haven’t had a chance to try it, we encourage you to check it out!
With the new feature available in GetSiteControl, you will be able to do the exactly the following:
- Receive real-time Slack notifications about new chat conversations on your website.
- Respond to the incoming messages directly from your Slack account.
- Use Slack mobile and desktop apps to chat from anywhere.
Now, let’s take a closer look at how this integration between Slack and your website live chat works.