If you are using your widgets to collect data from your customers and site visitors — whether you are collecting email addresses, survey responses, or customer requests — you can download the data at any time.
Here’s how to do it.
First, sign in to your Getsitecontrol dashboard and switch to the
All widgets section.
Find the necessary widget on the list and click
Responses at the bottom of its card:
Details section, you’ll find all the data the widget has collected about each response, including: date, country, state/region, city, browser, OS, and device.
Summary section, you’ll find a summary of the responses for each field in the form.
In the top-right corner of the screen, you’ll find 4 filters you can apply to the collected data:
Channel filter allows you to filter the data by channel through which the data was collected.
Country filter allows you to filter the collected data by location of the visitor.
Device filter allows you to filter the data by type of device used to browse your website.
Time filter allows you to filter the data by the period when it was submitted.
Download button in the top-left corner allows you to download all the data collected by the widget or the data that matches the filters you have applied:
The data (list of subscribers, contact messages, survey replies, etc.) will be downloaded as a comma-separated values (CSV) UTF 8 encoded file. To open it, you can use any app for spreadsheets, such as Microsoft Excel, Google Sheets, or Numbers.
The spreadsheet will contain the data collected by all fields of your widget, as well as the information you can find in the
Details tab of the Responses section: date, page, country, state/region, city, device, OS, and browser.
❗When importing a CSV file to your application, choose a comma as a field separator and a double-quote symbol (‘’) as a text delimiter.
If you have issues downloading the data or opening the CSV file, do not hesitate to contact our Tech Support team.