Chat widget + Slack integration!

Posted by Ksenia Borisova on January 10th, 2017

Integrate your Chat widget with Slack

Happy 2017!

Today we’d like to announce an exciting update for those of you who prefer to use live chat to communicate with your website visitors. GetSiteControl Chat widget can now be integrated with Slack! Slack is a team communication tool used by thousands of teams and millions of users. If you are not yet familiar with Slack, check it out!

Connect your Chat widget and you will be able to chat with your website visitors directly from Slack.

  • Receive real-time Slack notifications about new chat conversations
  • Reply to your website visitors directly from Slack
  • Use Slack mobile and desktop apps to chat from anywhere

New Christmas icons for your widgets!

Posted by Ksenia Borisova on December 4th, 2016

New Christmas icons for your widgets!

Christmas is well and truly on its way. Is your website ready? Are you preparing any special holiday offers and discounts for the visitors of your website or online store? If yes, then we have something for you to help you promote all those sales and special offers.

We have added two sets of new festive images for all your holiday promotional needs - Santas, deer, snowmen, christmas trees and other Christmas-themed images are already in the gallery in your dashboard. You can easily create a Promo popup with a festive image to promote sales, discounts and special deals.

Add animated GIFs to your website popups!

Posted by Ksenia Borisova on September 12th, 2016

Did you know you can add animated GIFs to your GetSiteControl widgets? Well, you can! Add your own custom GIF or choose one from the gallery to create fun animated popups that will surely grab your website visitors’ attention.

Add a GIF to your Promo widget to create cool-looking popup notifications or promotions like the one that popped up when you opened this page. If you want to see it again, click here.

Click here to see another example of a Promo widget featuring a GIF from the gallery. If you want to use one of the premade GIFs, simply open your widget, check the Add image check-box and then click on the Choose from gallery link. There are more than 40 GIFs to choose from. Just click on one of them to see a live preview in the preview window.

100.000 widgets!

Posted by Ksenia Borisova on August 31st, 2016

100k widgets!

We are thrilled to announce that we have just hit a major milestone as the 100,000th GetSiteControl widget has just been created! Here is a huge thank you to all of our users for helping us grow. Here’s to 100,000 more!

What's new: 9 integrations, advanced scheduling and more!

Posted by Ksenia Borisova on August 7th, 2016

What's new: Integrations, advanced scheduling and more

We’ve just released a bunch of new features! We are working hard on providing you with more ways to manage the data collected with your widgets and more flexible behavior options. We will discuss each of the new features in more detail below, but first here is the gist:

  • New integrations
    • Infusionsoft
    • GetResponse
    • MailerLite
    • iContact
    • ConvertKit
    • VerticalResponse
    • Mailjet
    • Drip
    • EasySendy
  • Advanced field mapping
  • Advanced scheduling (displaying widgets within a specific time range, e.g. 9 a.m. - 5 p.m.)
  • Webhooks (some coding skills required)
  • Display widgets on a button click or a link (some coding skills required)

Now, let’s talk about each of these new features, what they are for and how they can make your life easier.

GetSiteControl + Zapier: connect all your favourite apps!

Posted by Ksenia Borisova on July 20th, 2016

GetSiteControl + Zapier

GetSiteControl has now officially joined the big Zapier family! Zapier is a web automation tool that allows you to easily move data between your web apps. It means that you can make Zapier send the data collected with your GetSiteControl widgets to any of the 500 (!) applications. You won’t need to write any code, just choose the two applications you want to be synced and let Zapier do the work.

Start automating GetSiteControl tasks using Zapier.

How does it work?

Using Zapier to connect apps is very easy. All you need to do is select the two apps you want to connect and then select a ‘trigger’ and an ‘action’ to create a rule that says ‘do this if this happens’. Triggers and actions are simply events. They can be things like a “new email” or a “new contact”. A Zap (that’s how they call an integration between two apps) combines triggers and actions — whenever the trigger event occurs, Zapier automatically completes the action for you.

What's new: Multiple users & Chat operators

Posted by Ksenia Borisova on June 29th, 2016

What's new: Multiple users & Chat operators

Exciting news! We’ve just released a major update that many of our users have been waiting for.

You can now add multiple managers and multiple chat operators to your GetSiteControl account!

This new functionality makes GetSiteControl a great choice for owners of multiple websites and for bigger teams. Now you don’t need to do all the work in your GetSiteControl account yourself, you can easily delegate these tasks to other members of your team. You can even assign different tasks to different people: let some of them handle live chats while others create widgets for new campaigns, deal with email marketing or conduct online surveys.

Get 3 months of Plus access for free!

Posted by Ksenia Borisova on March 25th, 2016

Share your feedback about GetSiteControl and get 3 months of premium access for free

We hope you all had a lovely Easter!

We are happy to announce that we are extending our special offer. You can get three months of premium features for your account for free!

All you need to do is share your feedback about GetSiteControl on Facebook, Twitter, Google+ or any other social media, on your website or blog.

Here is what you get

Three months of access to all Plus features including:

  • Custom images
  • Autoresponder
  • Skip logic in surveys
  • A/B testing
  • Advanced targeting

What you need to do

Simply share a link to GetSiteControl on any social media or write about it on your website or blog. Basically, share your opinion about GetSiteControl anywhere on the Internet and send a link to your post to contact@getsitecontrol.com to claim your free upgrade.

This offer is valid for free users only.

Introducing the new GetSiteControl plugin for WordPress

Posted by Ksenia Borisova on March 17th, 2016

New GetSiteControl Widgets plugin for WordPress

Greetings to all WordPress users!

We are proud to announce the release of our new official WordPress plugin. It’s already available for download from the WordPress Plugin directory.

It’s a free plugin for WordPress that lets you easily install GetSiteControl widgets and display them on your website. The plugin adds GetSiteControl script into the code of your website so that you don’t need to deal with code. After installing the plugin you will be able to create beautiful widgets and publish them on your website at once.

You still need to have a registered GetSiteControl account because you will manage your actual widgets from your GetSiteControl dashboard. However, the plugin makes the initial setup much easier. Don’t worry, you can sign up for a free account right from your WordPress dashboard.

If you need help with installing GetSiteControl on a WordPress site, check these step-by-step instructions.

Once you install the plugin, you will get access to seven cool engagement tools for your website: contact forms, live chats, surveys, opt-in forms, promo messages, follow and share social media buttons. You can easily manage all of these from a single dashboard, create new widgets, manage existing ones, turn them on and off with a click of a button. All the engagement tools you need in a single time-saving plugin!

Download GetSiteControl Widgets plugin for WordPress.

Chat widget: online & offline status

Posted by Ksenia Borisova on February 16th, 2016

We have recently introduced a new Chat widget feature we hope you will find useful. The Chat widget can now display two statuses - one when the operator is online and the other when the operator is offline. So your website visitors will always know whether there is an operator online and available to chat.

Not everyone can provide 24/7 live chat service and not everyone needs to do it really, it all depends on the type of website you have. Now you can chat with your website visitors when you have time for it and configure a friendly custom message for when you don’t.

Offline status in the Chat widget