Here is a rule of thumb: if a prospect doesn’t find an easy way to contact your company, it’s always disappointing. Make sure there is always a “contact us” tab in sight for them to send technical or sales questions. Even better, you can display a more prominent contact form widget after a website visitor has scrolled down a certain percentage of the page or has spent a certain amount of time browsing.
A WordPress contact form is another convenient way to monitor the mood of your audience. Ask visitors to share their thoughts after they perform an action on a website, right before they exit, or at any time convenient to them. Add checkboxes and rating scales to collect more information. You’ll be receiving email notifications about new messages instantly and will be able to respond directly from the inbox.
Don’t settle for a regular WordPress contact widget when you can adjust one precisely according to your business needs. Getsitecontrol offers templates for a variety of goals – from a callback request and a custom online order form to a complaint and a job application forms. Plus, you can capture email leads and send them directly to your CRM, email marketing software, or helpdesk using integration settings.
The “contact us” form is a convenient communication tool. We use it on CAMICB.org where we help community association managers get certified and become recognized for their knowledge. The widget has given our candidates a streamlined method to contact us with specific questions. The widget works great and we receive 3-5 submissions a day with questions about our program.
Virginia Pierce Credentialing Assistant for CAMICB
Here is what it takes to create a great contact form widget
The contact widget appearance and its on-page behavior can be thoroughly customized. Select a color theme to match your website style, adjust fonts and animation, customize fields, use various triggers and targeting settings.
There are 9 strategic positions on a webpage where you can place a WordPress contact form. Decide whether it should be a floating side button or a tab at the bottom of the page, a sticky bar, a slide-in, or a noticeable modal popup.
Getsitecontrol form builder allows for adjusting your contact widget to the size of smaller screens without hurting user experience. As a result, you get a responsive compact button that moves along with the page and opens a form when clicked on.
Getsitecontrol autoresponder is a nifty way to send an instant message to those who fill out the contact form and leave their email address for response. Use it to provide the estimated response time or encourage further action on a website.
Use flexible settings to determine what happens after someone fills out a form. Show them a “Thank you” message, take them to another URL, simply close the widget or even show another one.
Stats are crucial to make data-driven marketing decisions. Seeing which contact form performs better and on which pages your website visitors ask questions the most may help you see content optimization opportunities.
Choose the parameters that define who will see your WordPress contact form. Customize messages based on the page, your audience’s language and location, and whether they are new or returning visitors on your website.
Sometimes displaying a contact form instantly may not be the best strategy. Instead, you can set up on-page behavior triggers and show the widget after a visitor spends some time on a page, scrolls down, or decides to leave your website.
The easy-to-use split testing tool allows you to create up to 5 versions of the same contact form with different positions, color themes or CTAs. Display them to different audience segments simultaneously to choose the most efficient one.
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