FAQ

With Getsitecontrol, you can send email broadcasts, build email marketing automations, grow your email list with pop-up and inline signup forms, tag and segment contacts, and run on-site engagement campaigns such as discount offers, announcement bars, and surveys.

Yes. Getsitecontrol lets you build automated email workflows triggered by subscriber actions such as form submissions, email link clicks, segment entry, workflows, and webhook requests. For Shopify stores, additional triggers include checkout abandonment, new order, fulfilled order, new subscriber, and customer winback.

Yes. Getsitecontrol lets you send email broadcasts to your entire list or specific segments. You can create emails from scratch using a built-in visual editor, start with ready-made templates, or import HTML email templates. For sending, you can choose from four modes depending on your objectives: Burst for time-sensitive campaigns where speed is the priority, with optional traffic balancing to protect deliverability; Ramp for controlled, gradual delivery that protects sender reputation — and is particularly effective for new domains or cold audiences; Timezone to deliver at the right local time for each recipient; Smart mode for the optimal send time based on each subscriber's behavior.

Yes. You can import existing contacts into Getsitecontrol via a CSV file or directly from Mailchimp, Klaviyo, and Shopify. During import, you can map fields from your source to contact attributes in Getsitecontrol, assign tags, and optionally trigger a welcome workflow automatically. This makes it straightforward to migrate from another platform without losing list structure or starting your automations from scratch.

Yes. Getsitecontrol lets you create segments based on contact data, tags, email engagement, and custom fields. For Shopify stores, segments can also factor in purchase behavior — including order count, total amount spent, and date of last order.

Getsitecontrol tackles deliverability from multiple angles. On the list hygiene side, it supports Google reCAPTCHA and double opt-in to confirm real, engaged subscribers, and automatically verifies email addresses before sending to prevent bounces. On the delivery side, four sending modes let you control how and when emails go out — including Ramp for controlled, gradual delivery that protects sender reputation, a smart mode based on recipient behavior, and timezone-based delivery. You can also send emails from a custom domain with full DKIM, SPF, and DMARC authentication to strengthen inbox placement and brand trust. An automatic link checker scans every email before sending and flags broken or incomplete URLs. A dedicated sender reputation dashboard tracks delivery rates, bounce rates, and spam complaints in real time, surfacing actionable recommendations before issues escalate. Live campaign analytics let you monitor emails delivered, bounced, opened, and unsubscribed as campaigns run.

Yes. Getsitecontrol's Ramp sending mode gradually increases and decreases campaign volume for controlled, reputation-safe delivery — making it the top recommended mode for regular email broadcasts. For new domains or cold audiences specifically, this gradual approach prevents spam filter triggers that typically occur when a new domain sends at full volume from the start. Combined with the Anti-Bounce verification feature and a real-time sender reputation dashboard, Ramp gives new senders the tools to establish deliverability from day one.

In addition to the form fields you configure, all Getsitecontrol widgets collect a visitor's location, OS, browser and device type. Note that it's forbidden to collect sensitive personal data using Getsitecontrol forms.

We've eliminated the need to sign a data processing agreement by incorporating the Standard Contractual Clauses (SCCs) into the Getsitecontrol Terms of Service. SCCs offer sufficient safeguards to protect user data when it's transferred internationally, and they've been validated by the EU Court of Justice.

Yes, you can collect explicit consent from your website visitors when you capture their data. To do that, simply add a mandatory consent checkbox to your Getsitecontrol forms. This way, your visitors won't be able to submit any information without providing explicit consent to data processing.

By default, all the data in your account is stored for as long as the account exists. After you delete your account, the data is stored for 30 days and then it gets permanently deleted. If you need some of your account data deleted sooner, let us know.

If you receive a request to erase or rectify personal data processed by Getsitecontrol, simply contact us. We have the tools to accommodate such requests.

All data is stored on secure Amazon servers. The servers are located in the US.