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Email marketing delivers an average return of $36 for every $1 spent — making it one of the most cost-effective channels available to small businesses. But finding the right service for your business can be tough.
You want a service that lets you segment contacts, deliver bulk emails, and send automated sequences — but you don’t want to break the bank paying for a tool with features you might not ever need.
Two things further complicate the situation:
Don’t worry — we've got you covered.
We've curated the best email marketing services for small businesses. These tools have all the features you need to get started and grow without too many overwhelming and unnecessary extras (or a high price tag).
| Tool | Free plan | Best for |
|---|---|---|
| Getsitecontrol | Yes – unlimited contacts | Small and midsize ecommerce, media, and SaaS brands |
| MailerLite | Yes – up to 500 contacts | Growing brands looking to build landing pages |
| Sender | Yes – up to 2,500 contacts | Teams sending transactional emails |
| HubSpot | Yes – up to 1,000 contacts | Businesses planning to scale |
| Brevo | Yes – up to 10,000 contacts | Brands running cross-channel campaigns |
| Flodesk | Yes – for list building only | Creators who prioritize design |
| Mailchimp | Yes – up to 250 contacts | Businesses wanting an all-in-one solution |
| Kit | Yes – up to 10,000 contacts | Creators monetizing newsletters and digital products |
| Moosend | No – 30-day trial | Marketers who need detailed campaign reporting |
Based on our observations and analysis of review sites like G2 and Capterra, here are nine excellent email marketing services for small businesses to consider.
Getsitecontrol is an email marketing service for small and medium-sized brands looking for a clean interface, clear setup, and predictable pricing. It lets you create professional-looking emails, build automations, segment your audience, monitor campaign performance, and track your sender reputation to maintain good deliverability.
In addition to email marketing, you can use Getsitecontrol to run on-site campaigns: promote coupon codes and sales via popups, conduct surveys, and prevent cart abandonment. It works on all website platforms and offers a dedicated Shopify app for stores running on Shopify.
| Key features | Description |
|---|---|
| Signup form gallery | Grow your email list with professionally designed signup form templates. Choose between pop-up and embedded forms. |
| Email broadcasts | Send bulk emails to promote special offers, sales, new products, restock alerts, and any other updates. |
| Email marketing automations | Tag your contacts and send them emails automatically, under the conditions of your choice. |
| Audience segmentation | Segment your contacts manually or automatically, based on their tags, interests, and actions. |
| Deliverability | Verify email addresses, prevent email bounces, warm up new domains, and monitor sender reputation in real time. |
Getsitecontrol offers a free plan with all the essential features for list building and up to 2,000 email sends included. Pro plans start at $19 per month and include branding removal, advanced audience targeting, AI-powered email marketing features, and more. Contacts are unlimited on all Getsitecontrol plans, so you pay based on the email sending volume, not on the number of subscribers.
Mailerlite is an easy-to-navigate and affordable email marketing service with extensive features (even on their free plan). It lets you create newsletters and transactional emails, build marketing workflows, segment your subscribers, and clean your email lists.
You can also create a landing page or even an entire website and sell digital products thanks to Mailerlite’s in-built Sites feature.
| Key features | Description |
|---|---|
| Form builder | Create different form types — embedded or popups — with a gallery of customizable, pre-made templates. |
| Email automation templates | Get pre-made email automation templates based on different use cases — welcome emails, lead nurturing, promotions, events, and e-commerce. |
| Transactional emails | Send automated email notifications, such as account activation emails, password reset confirmation emails, or email reminders. |
| Landing page builder | Create landing pages with interactive elements such as popups, quizzes, limited coupons, countdown timers, and features like trigger automation, payment integration, and signup forms. |
MailerLite offers a free plan that allows up to 500 subscribers on your list and includes core features like an email automation builder, signup forms, and a drag-and-drop email editor. Paid plans start at $9 per month and include unlimited templates, dynamic emails, unsubscribe page builder, and other advanced features.
Sender is an email marketing platform built for small and growing businesses that want more than just basic newsletter tools. It helps you create email campaigns, send bulk emails, automate customer communications, and manage transactional messages from a single dashboard.
The platform is especially useful for businesses that require a balance of marketing and transactional email capabilities without incurring enterprise-level costs. With its intuitive interface, generous free plan, and competitive pricing, Sender works well for small teams that want to scale their email efforts efficiently.
| Key features | Description |
|---|---|
| Email campaign builder | Create professional newsletters and promotional emails with a drag-and-drop builder, responsive templates, and customizable design blocks. |
| Marketing automation | Build automated email sequences for welcome emails, abandoned carts, follow-ups, and other customer journeys based on subscriber behavior. |
| Transactional emails | Send order confirmations, password resets, account notifications, and other triggered messages. |
| Audience segmentation | Organize subscribers based on actions, engagement, and customer data to send more relevant campaigns to different audience groups. |
| Analytics and reporting | Track opens, clicks, unsubscribes, and other campaign performance metrics to understand what's working and improve future sends. |
Sender offers a Free Forever plan for up to 15,000 emails and 2,500 subscribers/month, with access to core email marketing features like automation, segmentation, and transactional emails. Paid plans start at $7/month and scale with subscriber count, making them a cost-effective option for businesses that want advanced functionality without high upfront costs.
HubSpot’s email marketing tools are part of the platform’s Marketing Hub, which is designed with scalability in mind.
You can get started with the platform’s free toolset and gradually move up through HubSpot’s paid packages as your business grows. This applies to products throughout HubSpot’s offering, like the Sales, Service, and Marketing Hub, for example. Some of the platform’s key features include a drag-and-drop email and form builder, email reply tracking, and basic automation.
| Key features | Description |
|---|---|
| Ample template library | Access a broad selection of ready-made use-case specific email templates — from product newsletters to promotional emails, and more. |
| Native CRM integration | Integrate the platform’s email marketing tools with HubSpot or Salesforce CRMs to develop personalized email campaigns. |
| Email automation | Use the platform’s rule-based workflow builder to set up trigger-based campaigns to various audience segments — automatically show different content based on lead lifecycle stage, and send over follow-ups after email clicks or link clicks. |
| Built-in A/B testing | Deploy email testing variants and view their open and click-through rates at a glance — or get into the details to see exactly how many recipients skimmed, glanced over, or read through your emails in their entirety. |
You can get started with the platform’s email marketing tools completely for free. Paid Marketing Hub plans start at $15 per user per month, with up to 1,000 contacts and 2,000 email sends per month.
Brevo (formerly Sendinblue) is an all-in-one email marketing platform that offers email campaigns, SMS marketing, and a built-in CRM. It’s an excellent choice for growing brands looking for a wide range of tools for maintaining customer relationships – all housed under one roof.
Although for this article we’re focusing on email marketing, you can also use Brevo to build landing pages, provide customer service, and create loyalty programs for your business.
| Key features | Description |
|---|---|
| Forms for email marketing | Create signup, unsubscribe, and update forms to let people join your list, leave it, or change their preferences. |
| Transactional emails and SMS | Use API to send password reset messages, order confirmations, and shipping notifications. |
| Promo emails & automations. | Design emails and send them in bulk or set up automated email workflows using built-in templates |
| Performance reports | Get a clear picture of your campaign performance, including deliverability rates, open rates, click-through rates, and conversions. |
Brevo offers a free plan including signup forms, email templates, and basic reporting. Paid plans start at $9 per month and include branding removal, higher contact and sending limits, and web push notifications.
Flodesk is an email marketing service for small businesses who value simplicity and aesthetics. It allows you to grow your email list with landing pages and signup forms, send email newsletters, and build checkout pages.
Flodesk is an excellent solution for creators and solopreneurs. It stands out due to its “radically minimalistic”, modern template designs that you can fine-tune and align with your branding.
| Key features | Description |
|---|---|
| Forms for list building | Create pop-up and inline website forms or put together landing pages, if you don’t have a website yet. |
| Versatile email editor | Use ready-made templates or design your emails from scratch, using custom fonts and branded graphics. |
| Email automations | Build simple automation workflows, such as welcome sequences, post-purchase emails, click-triggered promos, and so on. |
| Checkout feature set | Craft custom sales and checkout pages, accept online payments, and set up digital product delivery and upsells. |
Flodesk offers a free plan that allows users to store email contacts, create branded landing pages and signup forms, and segment their audience. Paid plans start at $19 per month for up to 25,000 subscribers and include unlimited email sends, custom layouts, email analytics, and personalization.
Mailchimp is one of the most popular email marketing services for small businesses. In the past two decades, it has evolved from an EMS to an all-in-one marketing and commerce platform for growing brands.
As well as creating and automating email workflows, Mailchimp lets you build a standalone landing page or a website, send surveys, and retarget customers on social media to increase your reach and boost e-commerce sales.
| Key features | Description |
|---|---|
| Drag and drop email template builder | Create responsive emails from scratch or choose from Mailchimp’s 100+ pre-made templates. |
| AI Assistant | Leverage AI tools like content optimization, subject line generator, personalized product recommendations, predictive segmentation, creative assistant, and send day and time optimization. |
| Pre-built customer journey maps | Build automated workflows with customizable, pre-made templates and send relevant emails based on how the subscribers interact with your brand. |
| Reporting and analytics | Get real-time stats of your marketing campaigns and analyze your open, click, and unsubscribe rates. |
Mailchimp offers a free plan including core features and allowing up to 250 contacts. Paid plans start at $13 per month and include multi-step automations, templates, customer support, integrations, and higher limits on contact lists and sending volume.
Kit (formerly, Convertkit) is a user-friendly email marketing service for small businesses. It lets you create landing pages with pre-built templates, set up no-code email automations, and simplify subscription management with a comprehensive tagging system.
Kit is especially popular among content creators including writers, bloggers, course creators, and artists. The app’s built-in features are tailored to help you sell digital products and monetize your audience.
| Key features | Description |
|---|---|
| Landing page and opt-in form builder | Whether you have a website or not, you can use Kit to generate leads. Add opt-in forms to your website or landing page as a modal or inline embed. |
| Template library | Use email templates as a starting point and customize them to better align with your brand’s style. |
| Easy-to-use email builder | Create engaging emails by embedding e-commerce or digital products and other elements like countdown timers and recommendations. |
| List management | Organize your lists by tagging subscribers and building segments. Then, send personalized emails based on what your audience is interested in. |
Kit offers a free plan for up to 10,000 subscribers; it includes unlimited branded landing pages & forms, broadcasts, and 1 basic automation. Paid plans start at $39 per month for up to 1,000 subscribers and include unlimited automations and sequences, A/B testing for subject lines, integrations, and customer support.
Moosend is another low-cost email marketing service for small businesses that offers advanced functionality such as multi-step automation, tracking, spam testing, and detailed reporting. Moosend’s functionality works especially well for established e-commerce brands that want to create hyper-personalized promo email campaigns and product recommendations.
| Key features | Description |
|---|---|
| Form builder | Create a subscription form with ready-made designs, using different formats like inline forms, pop-ups, floating buttons, and wheels of fortune. |
| Email newsletter editor | Craft professional newsletters with zero HTML coding knowledge, using a drag-and-drop editor for placing text blocks, images, and videos. |
| Integration with social media | Connect your brand’s social media accounts and fetch visuals for your emails directly from there. |
| Unsubscribe page builder | Build an unsubscribe page and use double opt-out to prevent accidental customer unsubscriptions. |
Moosend offers a 30-day free trial that includes all the features, except for transactional emails. From there, the price of a subscription starts at $9 per month for up to 500 subscribers and bulk promo campaigns being purchased separately.
Before you deep-dive into free trials, let’s run through the key features you should be looking for in an email marketing service.
Robust list management means you can easily add and organize new contacts. Each new contact should have basic fields such as the first and last name, and email address. Ideally, it should also have custom fields where you can add extra information about the contact.
Make sure the email marketing service lets you build segments based on demographics and a customer’s past behavior. Even if you’re just starting to grow your list, you want to be able to segment your audience into groups to craft relevant and hyper-personalized emails.
Look for a tool that lets you send campaigns on autopilot without needing to get your head around complex code. For example, does it let you set up triggered emails like abandoned cart emails for shoppers who left products in their carts?
The email marketing service you choose should make it easy to send automated email alerts to notify customers about their account or purchase activity, including payment and order confirmations, shipping updates, and password resets.
You need to grow your list — which means you need a way to grow your list. A perfect email marketing service for small business should have the toolset to capture leads using customizable email opt-in forms.
A/B testing allows you to experiment with different parts of your email such as the subject line, email copy, CTAs, and sender name to find out what works best. When choosing your EMS, check out what you can and can’t test.
Measure the performance of your email marketing campaigns with metrics such as open rates, click-to-open rates, and bounce rates.
Make sure the email marketing service you choose offers fast and responsive customer support. Also, check the different types of customer support on offer — phone, email, live chat, or a mixture?
Make sure your email marketing service offers a library of email templates to choose from. Pre-made templates simplify the manual work of designing emails from scratch and are easily customizable.
Know the different apps and tools the email marketing service integrates with. Make sure it integrates with CRMs, e-commerce platforms, payment apps (like Stripe), form builders, SMS marketing apps, or any other tools you regularly use in your business.
The best email in the world is useless if it lands in spam. Check whether the platform monitors your sender reputation, offers authentication tools like SPF and DKIM setup, and provides deliverability reporting so you can spot problems early. “Inbox providers are enforcing stricter sending rules,” says Anthony S., Lead Developer at Getsitecontrol. “Even small mistakes — invalid addresses, broken links in emails, or sending too aggressively — can hurt deliverability.”
Know that choosing the best email marketing service boils down to your business needs and budget.
So, ask yourself:
Jot down the answers — then use this list to shortlist two or three tools and sign up for their free plans. Hands-on experience will tell you more than any comparison article.
Yes. According to the most recent Litmus report, email marketing consistently delivers one of the highest ROIs of any channel. Unlike social media, you own your audience and aren’t affected by algorithm changes. Even a small, engaged list can drive repeat purchases and customer loyalty.
It depends on your needs. Getsitecontrol is a strong choice if you want an affordable, easy-to-use platform with built-in popups and email automations. MailerLite and Brevo work well for transactional emails, while Flodesk is ideal for creators who prioritize design.
Several email marketing tools offer free plans with no time limit, including Getsitecontrol, MailerLite, Brevo, and Sender.
Getsitecontrol and MailerLite are among the easiest to use, with clean interfaces and minimal setup. Flodesk is another beginner-friendly option with a simple campaign builder.
Consider switching if your costs are growing too fast, you’ve outgrown the platform’s features, or support isn’t meeting your expectations. Most tools let you export and import contacts easily. Before switching, check the deliverability settings and whether re-confirmation of subscribers is required.
Lizzie Davey is a freelance content writer and strategist for ecommerce and marketing software brands. Over the past 10 years, she's helped hundreds of companies deliver excellent experiences and increase conversions with engaging customer-centric content.
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