How to send emails from your domain
In this guide, you’ll learn how to connect your email domain to Getsitecontrol. This will let you send emails via broadcasts and automations from your domain.
By default, all emails are sent from Getsitecontrol’s shared domain: noreply@postie.getsitecontrol.com. If you want to send emails to your subscribers from your domain, you need to set up a custom domain. Follow the steps below to get started.
1. Find the ‘Email domains’ section
Open the Sites section of your Getsitecontrol dashboard.
Click Email domains next to your website or store URL.
2. Add your domain
Add your domain to Getsitecontrol. From the ‘Email sending domains’ screen, click +Add domain:
In the pop-up window, enter your root domain (e.g., mystore.com).
Click Next.
3. Add the DNS records to your domain provider
On the ‘DNS records’ window, you'll find four records you need to add to your domain's DNS settings.
How to add the DNS records on popular domain providers
Here are the instructions to add the four DNS records on popular domain providers:
For other providers, follow the general instructions below.
How to add the DNS records on other domain providers
From your domain's DNS settings, create a new record.
Select CNAME as the record type.
From the ‘DNS records’ window in Getsitecontrol, find ‘DKIM’ and copy the first entry under Name.
Paste it into the record's name field. The field might be called Name or Host, depending on the provider.
Next, copy the corresponding entry under Value from the Getsitecontrol dashboard.
Paste it into the record's value field. Save the record.
Repeat the steps to create the second CNAME record: from the ‘DKIM’ section, copy the second entry under Name and Value, as shown below.
Paste them into the corresponding fields in the record, then save.
For the third record, create a TXT record.
From the ‘DNS records’ window in Getsitecontrol, find ‘DMARC’ and copy the entry under Name.
Paste it into the record’s name field.
Proceed to copy the corresponding entry under Value from the Getsitecontrol dashboard.
And paste it into the record’s value field. Save the record.
For the fourth and final record, create another TXT record.
Enter @ in the record’s name field.
From the ‘DNS records’ window in Getsitecontrol, find ‘Domain ownership’ and copy the entry under Value.
Paste it into the record’s value field and save the record.
Allow a few minutes for the changes to take effect.
4. Verify the records
Go back to the ‘DNS records’ window in Getsitecontrol and click Verify records.
Once your DNS records have been verified, click Done.
❗ The verification process might sometimes take up to 48 hours. If it takes longer, please reach out to our support team.
5. Set your domain as the sender of your emails
Once your domain is verified, you can set it as the sender of your emails. Open the relevant email, go to the ‘Sender’ block, and select your domain from the dropdown list.
After selecting your domain, specify your sender information:
Name: your name or brand nameEmail address: the email address that will appear in the ‘From’ field of your emailReply-to address: the email address where you’ll receive responses from recipients
And that’s it, your setup is complete:
If you're having trouble setting up your email sender, feel free to contact our Tech Support team. We're here to help!